NFIB

  • Dell SMB GM on SBTV; SMB Leadership Transition in N. America

    In early June at the NFIB Summit, Susan Solovic, CEO and anchor of SBTV, interviewed Frank Muehleman, Dell's long-time VP and GM of Small and Medium Business. Here, Frank talks about Dell's partnership with NFIB, our Small Business Excellence Award program, and the countless small businesses that inspire him every day. Frank championed the Award program five years ago and maintains contact with many of the past winners and finalists. As in the video, you can regularly hear him recount their success stories as examples of how small businesses can implement IT to win in the marketplace and better serve their customers.

    For those of you who know Frank, you'll be interested to learn he is taking his 10 years of Dell SMB experience and leadership, passion and commitment to the customer with him as he transitions to lead Dell's Public Business (K-12 and Higher Education; State, Local and Federal Government; Healthcare and Life Sciences) in North America.

    Dell's new leader for SMB in North America is Vivek Mohindra, who most recently ran marketing for Dell's Americas region, held leadership positions in Dell's Product Group and served as executive assistant to Michael Dell.  We'll schedule a Vlog with Vivek soon to introduce him to you and hear from him about Dell's SMB priorities for the second half of this year and any early observations as the new SMB VP and GM. If you have ideas for Vivek and the team, please feel free comment here or share them at IdeaStorm.

  • Scholars, Policy Makers, Researchers and Me

    Picture this: 600 of the world's preeminent thinkers on small and medium business issues (scholars, policy makers, researchers) from 61 different countries, and little bitty me (ok, so I'm 6'4", 225lbs, which isn't too little given how much I love cookies lately, but I think you get my point - I'm the one on the left in the photo).

    2008 ICSB World Conference 

    Well, that was the situation last week at the 2008 ICSB World Conference I attended in lovely Halifax, Nova Scotia, Canada. The theme of the conference was "Advancing Small Business and Entrepreneurship: From Research to Results". The goal of the conference is to find a way to bridge the gap between research and action in driving small business growth and success around the world.

    The International Council for Small Business (ICSB) was the first international membership organization to promote the growth and development of small businesses worldwide. I was part of a global dialog series focused on technology transfer and usage for small business. One thing is certain, experts from Botswana to Korea-- and Argentina to Germany-- recognize how the small business market is large, vibrant, and eager to embrace technology to manage and grow small businesses.

    Here are some preliminary findings from the conference research I thought were interesting:

    • 98% of the experts reported that IT is important for small business growth;
    • 92% said that keeping up with the competition, with regard to IT, is important;
    • 99% said that investment in the use of IT by small businesses would bring long-term benefits, and
    • 81% felt that those benefits would be great or very great;

    Also at the event, Kevin Peesker, Vice President and General Manager Small and Medium Business, Dell Canada, announced the 10 finalists from the Canadian Small Business Excellence Awards which honors small businesses that have used technology in innovative ways to drive their businesses. Each of the finalists will receive a Dell business-class laptop computer, and a national winner will be named in August following another round of judging. The national winner will then be considered from among 12 country winners for the first global Dell Small Business Excellence Award that will be announced in fall 2008.

    In addition to all that fun, I had some of the best lobster ever (they actually even serve lobster at McDonald's up there). I had a conversation with the Deputy Head, Centre for Entrepreneurship, SMEs & Local Development, Head of the SME Division (I loved that title for some reason), and I had an opportunity to spend time with some of our small business customers to hear first-hand how they are using our products and solutions to run successful businesses.

  • Q&A with Susan Wilson Solovic

    We were able to chat with Susan Wilson Solovic, author of the “Girls’ Guide to Building a Million-Dollar Business” and co-founder of SBTV.com, at the Microsoft Office Live Small Business Vision to Venture event where she was the keynote speaker. In this vlog, Susan discusses the greatest challenges facing women entrepreneurs starting a business and how to overcome these challenges:

    You can view an on-demand Webcast of the Vision to Venture event to see Susan’s keynote from the event – or to listen to the other speakers - John Jantsch and Rich Sloan.  As I indicated in my blog post, it was a great event so the webcast is a great way to experience Vision to Venture in case you missed it when it was in your city (or it didn’t come to a city near you!)