Tue. Mar. 18, 2008
Late last week we introduced our Dell PRODUCT (RED) options to customers in the U.K., France and Germany. Customers in those countries now join in the fight against AIDS in Africa along with customers in the United States, Latin America and Japan.
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Customers in the U.K. France and Germany can also order the non-red version of the XPS One, our all–in-one system that has been available in the Americas and Japan since November. The XPS One was designed with input from customers worldwide. Recently, I took a look at some of the customer reviews so far on our ratings and reviews tool. It's great that some of our customers take the time to tell us what they like or don't like about our products.
I found it best to filter the reviews by “Helpfulness – high to low.” This orders the reviews with the ones at the top being the ones that folks investigating a product found helpful in their decision making process. Filtered in this way the top four reviewers are pmck (5-stars), mickeyfrom213 (4-stars), Mimi1212 (4-stars) and (5-stars) swimjim. There are some pretty consistent opinions and pros and cons featured here.
Thanks to our users out there who have taken the time to write reviews on our products. These reviews help other customers who are researching products and it helps us to better understand how we can improve.