In recent weeks, we’ve seen an increase in reports of spoof emails received by our customers. As the holiday shopping season gets underway, it’s likely that this trend will continue. Wanted to take a couple of minutes to let customers know more about the topic.

Spoof e-mails (also known as hoax or phishing e-mails) are fraudulent e-mails that claim to be sent by well-known companies, usually in an effort to obtain financial or personal information in order to commit identity theft. One such spoof email pretends to be from PayPal to confirm a credit card purchase of Dell product and asks the recipient to provide certain information to cancel the transaction. Other fraudulent email messages brought to our attention claim to be from Dell, info@dell.com or customerservice@dell.com and some have suspicious-looking Acrobat pdf file attachments, which we recommend you not open or forward. The messages most often reference fraudulent order number 37679041. We encourage you to visit www.dell.com/spoof for more information and how to protect yourself against them.