Mon. Apr. 21, 2008
People often ask us what makes Dell different from our competitors. Here is a link to a podcast of an interview I recorded with Glenn Keels, Director of Global Commercial Product Development. The interview covers a lot of ground and revolves around Dell’s strategic vision of reducing complexity, relieving customer pain and delivering excellent price performance.
IMHO, Glenn’s holistic strategy for delivering standard, open products is what customers are looking for. Anybody think our competitors are doing better?
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