Dell uses Global Command Centers to help minimize downtime for our business customers during situations like natural disasters, severe weather and other critical situations.

Dell operates command centers in the United States, Ireland, China, Japan and Malaysia.  Winter is a busy time for the GCC, where storms like the one that blew through the West Coast last week are a more common occurrence. 

In this vlog, Tim Mixon from Dell's Global Services team talks to Matt Roberts in the GCC to get a better idea of how they operate. More to come next week.