Power and Cooling

  • High-Density & Co-Location

    Earlier this year I had the opportunity to tour a recently-commissioned, carrier-neutral co-location data center. Located on the outskirts of a major city, and run by one of the major co-location providers in the U.S., it was clearly a state-of-the-art facility with Tier III uptime, impressive physical security, and access to dozens of telecommunication carriers and ISP’s.

    What struck me most about this particular facility was its power density – only 4kW/rack. That’s not to say the provider would turn away a customer with racks pulling 16kW of IT load. In such a situation, the provider would lease higher power circuits and “phantom racks” of white space to bridge the power and cooling gaps. Pretty soon, that one 16kW rack looks a lot like four 4kW racks in terms of cost and footprint.

    With blades and high-density compute solutions pushing IT loads orders-of-magnitude beyond 4kW/rack, I was perplexed as to why a co-location provider would invest in a facility that appears to ignore all of the industry trends around the growth in IT load over time. Yet, this particular provider is not atypical. Unless a customer is willing to invest in a wholesale lease of a data center, it’s a challenge to find co-location providers capable of supporting power loads greater than 4kW/rack.

    Clearly, the economics of the co-location plays a role. According to Gartner, 60-70% of a data center’s CAPEX lies in the mechanical and electrical infrastructure that defines the total supportable IT load. To build a data center capable of supporting 8kW/rack, and have customers deploy racks pulling less than 8kW is an opportunity cost the provider cannot afford. To increase NPV on the facility investment, design to the lowest common denominator of IT load, and charge for density via circuits and white space.

    While co-location providers are acting rationally in building such facilities, innocuous decisions on the part of a customer can yield counterintuitive cost increases. Using quotes from some of the major co-location providers, I ran a simple case study for a customer replacing five 2kW racks with four 5kW racks as part of a refresh and consolidation effort. Between annual fee increases (which have been steeper than usual lately), setup, circuit premiums, and incremental white-space, the customer’s 20% reduction in enterprise hardware yielded a 155% Y/Y increase in co-location costs.

    For companies that lack the critical mass to build-out their own data-centers, and depend upon an expanding footprint of enterprise hardware to grow their business (e.g. start-up Web 2.0 companies), these are a challenging set of market dynamics. We’d certainly like to hear from firms if they’ve experienced something similar first-hand, and what strategies can help mitigate the impact to the bottom-line.

  • More Conversations: Dell Launches Cloud Computing Blog

    For those keeping score, we launched Direct2Dell back in July 2006. IdeaStorm roared onto the scene in February last year. From there, we began expanding into other languages: Direct2Dell Chinese in March 2007, Spanish in May last year, and Norwegian in September, and there will be more in the future. Most recently, our Investor Relations blog called DellShares went live in November 2007.

    From the beginning, the purpose of Direct2Dell has been to educate and to support our customers on a wide variety of topics that they care about. This blog has grown since those early days. And that growth has encouraged more Dell folks to want to have conversations with our customers. Up to now, I've added more categories on Direct2Dell to expand the topics of discussion. That strategy has worked to a point, but now it's time to evolve.

    Starting today, members from our Data Center Solutions (DCS) team will support a group blog called In the Clouds. It will focus on cloud computing and the backend server, storage and architecture required to make it work. If you're not familiar with the concept of cloud computing, think using web-based e-mail from Yahoo, Google or AOL (see link for their slick integration with Silverlight), or uploading videos to YouTube, pictures to Flickr, or microblogging with Twitter. When you do those kinds of things you aren't storing them on your local device.. you're storing them "in the clouds," or to a remote location in the Internet.

    So, why start with Cloud Computing? The short answer is there's a lot happening in this space right now. Take a look at what Adobe's doing with their AIR product (go Twhirl!) that they recently brought to market. Google continues to surge forward with their Google document apps (Spreadsheet Forms and Google Calendar synch are two recent enhancements that rock), and this week at MIX08, Microsoft is rolling out some cool stuff with Silverlight 2.0 and Internet Explorer 8

    What this all means is that we're at the beginning stages of a shift from the model of the past where applications and all the content created for them were stored locally. This shift has the potential to increase the types of Internet-connected devices we use to consume and create content (check out the good discussion Scoble has going about the battle for web-based content on mobile phones).  

    So, what does all this have to do with Dell and the kind of content you can expect to see in the cloud computing blog? These web-based activities require reams of server and storage hardware architected around complex custom networks. As such, these environments differ from traditional server/storage environments. Our DCS team's purpose is to help customers make sense of that complexity—see this PDF, or www.dell.com/cloudcomputing for more context. That's the kind of content you can expect from reading Dell's Cloud Computing blog.

    If this sounds interesting, I encourage you to subscribe to the Cloud Computing RSS feed. If you'd rather access it directly, go here:

    www.direct2dell.com/cloudcomputing

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